Using AI to draft a reply is not rude in itself. What people object to is feeling processed rather than heard.
A three-question test
- Did they write to you personally, about something that matters to them? Then answer in your own words, even if AI helps you tidy them.
- Would you be embarrassed if they knew AI wrote it? Treat that as a sign to rewrite.
- Is it routine, like confirming a time or sharing a link? AI help is fine.
Where AI helps
AI is useful when you are stuck on tone, writing in a second language, or replying to a difficult message calmly. Draft with it, then make the reply sound like you.
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